Terms and Conditions

Customer Service Manager

Karl Holland

MPG Companies Website Terms, Privacy Policy & SMS Terms

Effective Date : January 1st, 2026

Welcome to the MPG Companies website (“Website”). By accessing or using this Website, submitting a form, requesting service, communicating with us, or opting into SMS communications, you agree to the following Terms, Conditions, and Privacy Policy.

If you do not agree with these terms, please do not use this Website.

1. Company Information

MPG Companies (“Company,” “we,” “our,” or “us”) provides construction and home service solutions including, but not limited to:

  • Plumbing

  • Electrical

  • Tile installation

  • Flooring

  • Painting

  • Sheetrock and drywall

  • Remodeling and renovations

  • General construction services

  • Residential and commercial repair services

2. Website Use

You agree to use this Website only for lawful purposes. You may not:

  • Submit false or misleading information

  • Attempt unauthorized access to the Website or servers

  • Use the Website for spam or malicious activity

  • Interfere with Website functionality or security

  • Copy or reuse Website content without written permission

We reserve the right to deny service, restrict access, or remove submissions at our discretion.

3. No Professional Advice

Information on this Website is provided for general informational purposes only and does not constitute engineering, plumbing, electrical, legal, insurance, or professional advice.

Estimates, timelines, pricing, and project descriptions provided online are preliminary and subject to change following inspection, permitting requirements, material availability, code compliance, or unforeseen site conditions.

4. Estimates & Service Requests

Submitting a form or contacting MPG Companies does not guarantee acceptance of a project or service request.

Quotes and estimates:

  • Are non-binding unless stated otherwise in writing

  • May expire without notice

  • May change due to labor, material costs, code requirements, or hidden conditions

Additional charges may apply for:

  • Permit requirements

  • Emergency services

  • After-hours work

  • Change orders

  • Hazardous conditions

  • Existing code violations

  • Water, mold, structural, or electrical damage discovered during work

5. Payments & Collections

Payment terms are outlined in customer invoices, estimates, proposals, or service agreements.

Late balances may:

  • Accrue interest where permitted by law

  • Be subject to collection efforts

  • Result in suspension of ongoing work

Customer agrees to pay reasonable collection costs, attorneys’ fees, and court costs incurred in collecting unpaid balances where permitted under Texas law.

6. Warranty Disclaimer

Unless otherwise stated in writing, MPG Companies disclaims all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

Manufacturer warranties on materials or equipment are subject solely to the manufacturer’s terms.

MPG Companies is not responsible for:

  • Pre-existing conditions

  • Hidden structural defects

  • Mold or water damage

  • Electrical failures outside serviced areas

  • Plumbing failures outside repaired areas

  • Delays caused by suppliers, weather, permitting, inspections, or events beyond our control

7. Limitation of Liability

To the fullest extent permitted under Texas law, MPG Companies shall not be liable for indirect, incidental, special, exemplary, or consequential damages arising from:

  • Website use

  • Service delays

  • Loss of business

  • Property damage outside the direct scope of work

  • Data loss

  • Electronic communication failures

Customer agrees that any claim against MPG Companies shall be limited to the amount actually paid for the specific services giving rise to the claim.

8. Indemnification

You agree to indemnify and hold harmless MPG Companies, its owners, employees, contractors, affiliates, and agents from claims, liabilities, damages, losses, or expenses arising from:

  • Your misuse of the Website

  • False information submitted by you

  • Violation of these terms

  • Unsafe site conditions

  • Third-party claims related to your project

9. Texas Law & Venue

These Terms shall be governed by the laws of the State of Texas.

Any disputes arising under these Terms or related services shall be resolved in the appropriate courts located in Texas unless otherwise agreed in writing.

10. Privacy Policy

Information We Collect

MPG Companies may collect information including:

Information You Provide

  • Name

  • Address

  • Phone number

  • Email address

  • Project details

  • Uploaded files or photos

  • Billing information

  • Service history

  • Communications submitted through forms, chat, email, or SMS

Automatically Collected Information

When visiting our Website, Squarespace and third-party tools may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Geographic location

  • Website usage activity

  • Cookies and tracking information

  • Referral pages

  • Session duration

  • Click behavior and analytics data

Marketing & Analytics Tools

Our Website may use:

  • Squarespace analytics

  • Google Analytics

  • Meta/Facebook Pixel

  • Google Ads tracking

  • Call tracking software

  • CRM and scheduling integrations

  • Email marketing systems

  • Customer communication software including Jobber

These technologies may use cookies, pixels, or tracking scripts to analyze Website traffic and improve marketing performance.

11. How We Use Information

We may use collected information to:

  • Respond to inquiries

  • Schedule services

  • Provide estimates

  • Process payments

  • Send invoices and updates

  • Improve customer service

  • Improve Website performance

  • Conduct marketing and advertising

  • Maintain business records

  • Comply with legal obligations

12. Sharing of Information

We do not sell personal information.

We may share information with:

  • Employees and subcontractors

  • Payment processors

  • Software providers

  • Scheduling platforms

  • Marketing service providers (including social media sites)

  • Government agencies where legally required

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

13. Cookies & Tracking Technologies

This Website may use cookies and similar technologies to:

  • Improve functionality

  • Save preferences

  • Analyze traffic

  • Deliver targeted advertisements

  • Measure campaign performance

You may disable cookies through your browser settings, though portions of the Website may not function properly.

14. Third-Party Links

This Website may contain links to third-party websites. MPG Companies is not responsible for third-party content, privacy practices, or website functionality.

15. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect collected information. However, no internet transmission or electronic storage system is guaranteed to be completely secure.

16. SMS Terms & Conditions

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from MPG Companies regarding:

  • Appointments

  • Dispatch notifications

  • Technician arrival updates

  • Estimates and invoices

  • Customer support

  • Project updates

  • Service communications

Message frequency varies.

Message and data rates may apply.

Consent is not a condition of purchase.

To opt out, reply:
STOP
END
UNSUBSCRIBE
CANCEL

For assistance, reply HELP or contact us directly.

17. Electronic Communications Consent

By submitting forms or communicating electronically with MPG Companies, you consent to receive electronic communications including emails, invoices, estimates, disclosures, and SMS communications.

18. Intellectual Property

All Website content including logos, graphics, text, images, designs, and branding are the property of MPG Companies and may not be copied or reused without written permission.

19. Changes to These Terms

MPG Companies reserves the right to update or modify these Terms at any time without prior notice. Updated versions will be posted on this page with a revised effective date.

20. Contact Information

MPG Companies
10500 State Hwy 30, Ste 600, College Station, Tx, 77845
Phone: 979-464-5089
Email: office@MPGTexas.com
Website: www.MPGTexas.com